Privacy Policy

Last updated: August 12, 2026

At MochiStore, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

Contact information: name, email address, phone number, and shipping/billing address
Payment information: credit card details (processed securely through our payment provider; we do not store full card numbers)
Order information: products purchased, order history, and transaction details
Usage data: IP address, browser type, pages visited, and time spent on our site (collected via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer service communications
Improve our website, products, and customer experience
Send promotional emails and newsletters (only with your consent)
Comply with legal obligations

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as payment processors and shipping carriers) solely to fulfill your orders and operate our business. These parties are obligated to keep your information confidential.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us through our website. We will respond to your request within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes your acceptance of the updated policy.